Why is 24/7 Customer Service Important?

One of the main things that I would recommend when it comes to look at your next/first cheap web hosting company is one that offers 24/7 customer support. You shouldn’t have a problem in finding a company that does offer this because many hosting companies recognize how important this is. The reason it is important is because of time differences Its all very well at signing up to a company that offer support 9am-5pm but if that’s for an American company that’s not going to be very helpful if your are in the UK. 9am in American can range from 1pm to around 5pm in England. If your web hosting is down or you need some support, its not going to be very helpful waiting until the afternoon before you can get some help. If your website is down then you are losing money as no one can get to your site. Also if a new person visits and your website isn’t working then the chances of them coming back are very slim, so you are affecting your future traffic too. For this reason you want a company that will be there to fix it, no matter the time of day!

Bookmark and share this tutorial

Related Ads